14-day money-back guarantee
If you're not satisfied with theConsent within the first 14 days of your initial subscription (monthly or yearly), we'll refund your full payment — no questions asked.
How to request a refund
- Email billing@gettheconsent.com within 14 days of your initial subscription.
- Include the email address associated with your account.
- We'll process the refund within 5 business days to your original payment method.
What's eligible
- ✅ First-time monthly or yearly subscriptions, within 14 days
- ✅ Accidental duplicate payments
- ✅ Service outages exceeding 24 hours
What's not eligible
- ❌ Lifetime plans — these are non-refundable due to their one-time nature. We recommend trying monthly first.
- ❌ Subscriptions older than 14 days
- ❌ Renewals after the first billing period
- ❌ Accounts terminated for terms violations
Subscription cancellation
You can cancel anytime from Settings → Billing. You'll retain access until the end of the current billing period. No refund is issued for the remainder of the period, but you won't be charged again.
Currency & taxes
Refunds are issued in the original currency (USD). Any taxes withheld by Razorpay are also refunded. Currency conversion fees applied by your bank are not refundable.
Questions?
Email billing@gettheconsent.com — we typically respond within 24 hours.